Privacy Policy

Last Updated: 2/12/2025

At Batch Video, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By accessing or using our website and services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and any information required for transactions.

  • Project Data: Any media, text, or personalized data provided for video creation.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.

  • Cookies and Tracking Technologies: We use cookies to enhance user experience and track website analytics.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and fulfill our personalized video services.

  • To process transactions and manage billing.

  • To improve our website, services, and customer experience.

  • To send important notifications, updates, and marketing communications (you may opt out at any time).

  • To ensure legal compliance and protect against fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted third parties who assist in payment processing, hosting, or analytics.

  • Legal Requirements: If required by law, subpoena, or legal process.

  • Business Transfers: In the case of a merger, acquisition, or business sale, your data may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system can be 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and project data for as long as necessary to fulfill our services and legal obligations. Customers may request data deletion at any time by contacting us.

6. Your Rights & Choices

You have the following rights regarding your data:

  • Access & Update: You may request a copy of the personal data we hold and update incorrect information.

  • Opt-Out: You may unsubscribe from marketing emails at any time.

  • Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.

  • Cookie Preferences: You can adjust your browser settings to block cookies if desired.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of these changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: contact@batchvideo.com
Website: https://www.batchvideo.com

By using Batch Video’s services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.